1. Acceptance of Terms

By accessing or using the CROWN Altrexia website, you agree to be bound by these Terms of Service and any related policies referenced on the site. If you do not agree, you should stop using the website.

2. Use of the Website

You may use this website only for lawful purposes and in accordance with these terms. You agree not to:

• Use the site in a way that violates applicable law or regulation.
• Attempt to disrupt, damage, disable, or interfere with the website or its services.
• Use automated systems to collect data or access the site without permission.
• Submit false, misleading, or fraudulent booking, order, or event information.

3. Bookings and Reservations

Hotel room requests, event sign-ups, and related booking actions submitted through the site are subject to availability, internal review, and confirmation. A submitted request does not automatically guarantee acceptance or final reservation.

• Booking details must be accurate and complete.
• CROWN may cancel or refuse requests that appear incomplete, fraudulent, or inconsistent.
• Additional terms may apply to event packages, group reservations, or BONUS promotions.

4. Store Orders and Products

The ONLINE store may include apparel, accessories, themed merchandise, and other promotional goods. Product listings, descriptions, and availability may change without notice.

• Prices, offers, and promotions may be updated or withdrawn at any time.
• Orders may be limited, declined, or canceled in cases of stock issues, pricing errors, or suspected misuse.
• Store purchases may also be subject to the Refund Policy and Shipping Policy.

5. Promotional Offers and BONUS Campaigns

From time to time, CROWN may display special campaigns, OFFICIALLY styled announcements, welcome packs, and other BONUS offers. These promotions may be subject to specific eligibility conditions, dates, limits, or exclusions.

• Promotional terms may differ from general site terms.
• Offers may be changed or withdrawn at any time unless otherwise stated.
• Misuse of campaigns or duplicate claims may result in cancellation or refusal.

6. Intellectual Property

Website content, including text, layout, branding, graphics, icons, and design elements, is protected by applicable intellectual property laws. You may not copy, distribute, reproduce, or commercially use site content without prior permission, except where allowed by law.

7. User Content and Communications

If you submit inquiries, feedback, contact form messages, or other content, you confirm that the information you provide is accurate and does not violate the rights of others. We may use submitted communications for support, service improvement, and administrative purposes.

8. Limitation of Liability

To the extent permitted by law, CROWN Altrexia is not liable for indirect, incidental, consequential, or special damages arising from your use of the website, booking tools, event pages, or ONLINE store. We do not guarantee uninterrupted access, error-free operation, or permanent availability of all features.

9. Third-Party Services and Links

The site may include links to external platforms, social media pages, payment tools, or third-party services. We are not responsible for the content, practices, or terms of those external services.

10. Privacy and Cookies

Your use of the site is also subject to our Privacy Policy and Cookies Policy, which explain how information may be collected and handled.

11. Changes to the Terms

We may update these Terms of Service from time to time to reflect changes in legal requirements, site features, operational needs, or content structure. The current version will be published on this page with an updated date.

12. Contact

If you have any questions regarding these Terms of Service, please contact us:

• Email: info@crownaltrexia.com
• Phone: +61290302612
• Address: 182 Marine Parade, Maroubra NSW 2035